Guests with Disabilities

Our facilities are designed to be fully accessible according to ADA Guidelines.

  • Service animals are permitted in the attraction.
  • Any guests requiring oxygen/ medicines with them are permitted to do so –Security must be informed in advance.
  • Large groups of 15 or more people attending with disabled quests are required to book in advance through our call center.
  • Weight of wheelchairs have no importance.
  • Motorized wheelchairs are allowed in the attraction.
  • Wheelchair width must be 36 inches or smaller.
  • No more than 1 wheelchair per capsule – first come, first served basis.
  • Each paying Wheelchair Ticket guest can bring a carer free of charge.
For inquiries regarding our disability policy, please call 866-228-6438. Our booking office is open 7 days a week from 9 a.m.-5 p.m.